Customer Success Manager

Menlo Park, California, United States · Sales

Description

Transifex is seeking an enthusiastic and engineering-minded Customer Success Manager who will provide the highest level of customer support in each interaction, work closely with customers to fully address their needs, and advise them on how to get the most business value from Transifex.

While considering this position, take into account that you will be a primary point of contact with our customers every day, balancing creative problem-solving and relationship-building. You will work closely with account managers to ensure customers are maximizing their business needs, partner with our product and design team to improve the user experience, and assist our development team with resolving technical issues.

With your exceptional people skills, you will be Transifex’s technical troubleshooter, relationship builder, and a key contributor to the success of our North American customers including Airbnb, Eventbrite, HubSpot, Microsoft, Salesforce, and many more.

What do you value most in your professional life? Here at Transifex, we come from diverse backgrounds and experiences, but we share one thing in common: We thrive by working together everyday. We are looking for someone who aims to -


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